Dbt99 Privacy Policy — Your Data Is Fully Protected

1Introduction

Dbt99 is a trusted online gaming platform serving users in Bangladesh and beyond. We understand how important your personal data is to you. That is why dbt99's privacy policy is built on full transparency — you will always know what information is collected, why it is collected, and how it is kept secure.

This privacy policy ("Policy") applies to the dbt99 website, mobile app, and all related services. We commit that your data will never be used without your consent and will always be protected with the highest level of security.

Dbt99's privacy policy is built in line with international data protection standards. We believe every user should have full control over their own data. This policy clearly sets out your rights and our responsibilities.

2What Information We Collect

We collect various types of information when you register and use our services on dbt99. Full details are outlined below:

Personal Identity Information:

• Full name, date of birth, and nationality
• Email Address & Mobile Number
• Residential address and postcode
• National ID or passport details (for KYC verification)

Financial Information:

• Payment method details (bKash, Nagad, Rocket number)
• Transaction History — Deposits & Withdrawals
• Bank account details (if applicable)

Technical Information:

• IP Address & Device Type
• Browser information and operating system
• Login Time & Location Data
• Cookie & Session Data

Gaming Activity:

• Game History & Betting Records
• Record of bonus and promotion usage
• Session Duration & Patterns

3How Your Information Is Used

Dbt99 uses the information it collects for the following purposes. Each purpose is entirely legitimate and aimed at improving your experience:

Your data will never be used beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance.

4Who Your Information Is Shared With

Dbt99 does not sell your personal information. However, in limited circumstances, certain data may be shared with specific third parties:

• Payment Provider: Financial information is shared with bKash, Nagad, or other approved payment gateways for transaction processing.
• Game Software Provider: Necessary data may be shared with game developers for the purpose of operating games.
• KYC / Identity Verification Services: With approved third-party services for registration verification.
• Regulatory Authority: Data may be disclosed to relevant authorities when required by law.
• Legal Process: Data may be provided in compliance with court orders or government directives.

When sharing information with third parties, dbt99 ensures they maintain the same standard of data protection. We only share what is strictly necessary — never more.

5Data Protection Measures

Dbt99 uses industry-leading technology and practices to keep your data safe. Our security framework operates across multiple layers:

• Transmission Security: All data transfers are secured with TLS 1.3 / 256-bit SSL encryption.
• Storage Encryption: All stored sensitive data is protected with AES-256 encryption.
• Access Controls: Only authorized personnel have access to specific data.
• Firewall & DDoS Protection: Multi-layered cybersecurity protection at the server level.
• Regular Audits: Security measures are regularly verified by independent third parties.
• Two-Step Verification: An added layer of security on top of your account.

Please keep in mind — no system is 100% impenetrable. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.

6Cookie Policy

The dbt99 website and app use various types of cookies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. This cookie cannot be disabled.
• Performance Cookies: Used to understand which pages on the site receive the most traffic (anonymous data).
• Functionality Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show you relevant offers — you can turn this off at any time.

Most browsers offer options to manage cookies. However, disabling essential cookies may cause certain features of the site to stop working properly.

7Your Rights

Dbt99 believes you should have full control over your own data. You have the following rights:

• Right to Access Your Information: You can find out exactly what information dbt99 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your information be deleted under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for a specific purpose.
• Data Portability: The right to receive your data in a readable, portable format.
• Opt-Out: Right to opt out of marketing communications.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. Please note that due to legal obligations, deletion of certain data may not always be possible.

8How Long Your Information Is Retained

Dbt99 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC Documents: 5–7 years in accordance with regulatory requirements.
• Communication Records: 3 years from the date of last contact.
• Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

After the retention period, your information is securely deleted or anonymized. It is not our policy to hold on to your data longer than necessary.

9Protection of Minors' Data

Dbt99 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any information from minors.

If a parent or guardian suspects that a minor has registered on dbt99, they should contact our support team immediately. We will promptly close the account and delete any collected data.

The identity verification process includes age verification, making it difficult for minors to register. If you spot any issues, please notify us right away.

10Changes to the Privacy Policy

Dbt99 may update this privacy policy as needed. You will be notified of changes based on their nature:

• Minor changes: A notice will be posted on this page and the "Last Updated" date will be revised.
• Major changes: You will be notified in advance via email or an in-platform announcement.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly. We always strive to notify you in advance of any policy changes.

11Contact Us

If you have any questions or concerns about our Privacy Policy, please don't hesitate to get in touch. Our dedicated Privacy Team is always ready to respond to your requests.

You can also reach our team directly via live chat support. We're available 24/7 to assist you.