Gaming is for fun — not stress or harm. dbt99 is committed to helping you keep your gaming habits healthy.
Important Warning
Online gaming is for entertainment only. Never play with borrowed money or funds you cannot afford to lose. If gambling is becoming a problem, seek help immediately.
Dbt99 believes gaming is only truly enjoyable when it stays within control. Responsible gaming means playing with a clear awareness of your time and money — not out of pressure or compulsion. We want every user to enjoy games with confidence and never come to harm.
Research shows that spending excessive time or money on online gaming can lead to stress, family problems, and financial harm. That is why dbt99 offers multiple tools and services for responsible gaming — available for you to use at any time.
We offer several effective tools to help you keep your gaming habits in check.
Set a maximum deposit amount for each day, week, or month before you start. If you reach your limit, the system will automatically stop you.
Set a limit on how long you play in a single session. Once the time is up, dbt99 will send you an automatic reminder and encourage you to take a break.
Set the maximum amount in BDT you are willing to lose daily or weekly before stopping play. This is the most effective way to protect yourself from financial harm.
Feeling like you've been playing a bit too much? Activate a cooldown break ranging from 24 hours to 30 days. During this period, you will not be able to log in to your account.
If you want to take an extended break from gaming, use the self-exclusion feature. Your account can be fully suspended for anywhere from 6 months to 5 years.
At regular intervals, dbt99 will show you a summary of your play time and spending so you can stay informed and make the right decisions.
The first rule of responsible gaming at dbt99 is respecting the age limit. Our platform is strictly open only to individuals aged 18 and above. Age is verified at registration via national ID or passport.
If someone attempts to register using false information and is detected, the account will be closed immediately and all transactions will be voided. As part of our responsible gaming commitment, we conduct regular KYC verification.
If there are minors in your household, it is entirely your responsibility to ensure they cannot access your dbt99 account.
A key part of responsible gaming is staying aware of your own behaviour. Below are common signs of problematic gaming. If several of these apply to you, it is worth seeking support.
Using dbt99's responsible gaming tools is straightforward. Go to your account settings and follow the steps below at any time:
Log in to your account on the dbt99 app or website. Click the profile icon in the top right corner.
Go to the Settings menu and look for the "Responsible Gaming" option, then open it.
Choose whichever you need — deposit limit, time limit, loss limit, or cooldown — and set the amount or duration.
Confirm your chosen limit. It will take effect immediately. Please note that increasing a limit may require a waiting period.
Lowering a responsible gaming limit takes effect immediately. Increasing a limit goes through a 24–72 hour review before taking effect — this is in place for your own protection.
Answer the following questions honestly. If three or more answers are "yes", consider using the responsible gaming tools or seeking professional support.
More than three "yes" answers is a signal to take notice. Contact the dbt99 support team or reach out to the professional organizations listed below.
Keeping minors away from online gaming is one of the most important parts of responsible gaming. dbt99 strictly prohibits registration for anyone under 18 and enforces this through KYC verification.
What you can do to protect younger family members:
If you suspect a child has used your account, contact our support team immediately. We will take swift action.
Gaming addiction is a real issue and there is no shame in it. Reaching out for help is the most courageous step you can take toward responsible gaming. If you or someone close to you is struggling, support is available through the following:
Contact our 24/7 live chat support. Our trained team will help you make the most of the available tools.
Email us at [email protected]. Any responsible gaming request is processed within 24 hours.
Consult a gambling addiction specialist or mental health professional. Reach out to the government mental health helpline for assistance.
Tell a family member or a trusted friend. Support from loved ones is the most powerful way to break free from addiction.
Remember — asking for help is not a sign of weakness; it takes courage and responsibility. dbt99 is always here for you.
Dbt99 is just as committed to your safety as it is to your entertainment. Set your limits today and enjoy gaming with peace of mind.